How single burger, fries landed SpiceJet a ₹55,000 penalty

SpiceJet, on the other hand, contended the delay was due to "operational and technical reasons" and was, therefore, beyond the airline's control. It also cited clauses in the CAR that exempt carriers from compensation in cases of "extraordinary circumstances" like technical glitches. The airline also submitted that passengers were informed of the delay and that the complainant boarded the rescheduled flight without protest.